3. Buffet service
In a buffet service, guests can choose their food from a wider selection made available on the buffet line. There are 4 common types of buffet service:
- Simple Buffet – Guests get food from a buffet line and waiters move around to clear tables and help guests with minor requests.
- Station-type buffet – Waiters serve the beverages while guests get the other dishes from the buffet line.
- Modified deluxe buffet – Tables are set with cutlery; waiters serve the beverages, coffee, and dessert while guests get the other dishes from the buffet line.
- Deluxe buffet – Waiters serve appetizers, soup and/or salads, and beverages. Guests take the other dishes from the buffet line.
- Buffet tables are easy to prepare.
- Waiters focus only on serving a few dishes and clearing tables.
- Last-minute special requests can be challenging because of time and resource constraints.
- This service can make diners feel alienated as waiters only clear plates and have little interaction with them.
In this type of food service, diners place, pay, and pick up their orders at a counter similar to fast casual and fast-food establishments.
- Waiters only need to stay behind the station counter to take orders.
- Waiters do not have to go around the restaurant as the food is self-serviced.
- Diners expect quick service, so you must prepare or pre-prepare promptly.
- Rush hours can be tiring and stressful because there may be queues.
5. Semi-self service
Similar to self-service, this type of service requires diners to order and pay for their orders at the counter but waiters serve the food when ready.
- Waiters only need to stay at the counter to take orders and receive payment.
- Services have an easier time delivering orders because a number system identifies diners.
- You must prepare food promptly since customers expect quick service.
- Rush hours can be tiring and even more challenging when a long line forms and guests expect speedy service.