Good service is a key contributing factor to creating a pleasant and enjoyable overall dining experience for your diners. Providing services that meet or exceed the expectations of your diners makes their overall dining experience more enjoyable, and helps build up your restaurant’s reputation through word-of-mouth. Also, good service sets your restaurant apart from competitors in a food industry that’s already oversaturated.
In this module, learn the importance of providing and maintaining the highest service standards, and understand what it takes to keep diners happy.
Much like good food, great service is unforgettable. Provide service that really impresses your diners and you can be sure that they will spread the word about your restaurant to their friends.
Click on the topics below to start
5 Types of Service
Take a look at these popular service types, along with their pros and cons.
Getting the Right People
See what to look for when hiring the right staff, and why they’re critical to your establishment.
Improving Interactions and Service Recovery
Here’s how to deal with customer complaints, and enhance staff-diner interactions.
Essential Service Tips
Go the extra mile and give your diners exceptional service they won’t soon forget with these tips.
